Account verification before you cash out
Verification exists so nobody else can pull money out of your 999awin account, and it starts with one simple rule: the name on your documents, your wallet and your account all have to be the same person. We ask for a photo ID — national ID card or passport — plus a clear selfie, and where a wallet or bank is involved,
a screenshot showing the account holder name. Send them through the account area rather than by message to anyone claiming to be support. Blur nothing that identifies you, keep the corners visible, and avoid glare across the number. Once our team checks the file, the restriction lifts and payout requests stop hitting a wall.
- Photograph your ID — Take a flat, well-lit photo of your national ID card or passport. All four corners must be visible and the photo page readable without glare or shadow.
- Add a clear selfie — A plain selfie taken in normal light, holding the same ID if we ask. No filters, no sunglasses, nothing covering your face.
- Show the wallet holder — Send a screenshot of your bKash, Nagad or Rocket profile screen with your name visible, so we can match it to the account.
- Wait for the check — Our team reviews the file and confirms the result inside your account area. Do not send documents to anyone who approaches you outside it.